Zarraffa’s Australia Day 2019

United Blends – the Many Faces of Zarraffa’s

Throughout the month of January, we will be showcasing some of our talented team members from around the country!

Australian-owned and operated, for the past two decades Zarraffa’s has grown as a family of businesses and here are just a few of our familiar faces to tell you their story, in their own words!


Jo Brierley


Zarraffa’s Coffee Cairns Showground and Edmonton, QLD

What did you do before you joined Zarraffa’s? 

I worked for Queensland Health as a Business Manager and I’m a mum to 3 children!

Number of years with Zarraffa’s?

Four and a half years.

When was the store established?

Our first franchise in Cairns opened in 2015, and we opened our second store in Edmonton (suburb of Cairns) six months ago.

What is your favourite Zarraffa’s beverage? 

I love a classic Caffe Latte!

Tell us more about working in your local community:

I spent one week doing some training at Zarraffa’s Head Office on the Gold Coast, prior to opening our second franchise in Edmonton last year. One of the first customers I served while training at the Harbour Town store was a regular customer from our Cairns Showgrounds store! We recognised each other straight away, it was so great to see them, considering how far we had both travelled. It just goes to show that our customers will always gravitate to Zarraffa’s no matter where they are in Australia!

I love the great network of involved Franchisees and the team of head office support staff that I get to work with. Everyone is always so willing to help you out and share their knowledge.

We absolutely love being involved in our local community and we get so much enjoyment from supporting our customers. We currently sponsor a number of local sporting teams and referees, and we love to support both junior and senior sporting teams, from junior club level right up to the national league level.

We also support numerous local charities by sponsoring events and donating gift baskets and vouchers throughout the year.



Click here for your nearest store.