United Blends – the Many Faces of Zarraffa’s
Throughout the month of January, we will be showcasing some of our talented team members from around the country!
Australian-owned and operated, for the past two decades Zarraffa’s has grown as a family of businesses and here are just a few of our familiar faces to tell you their story, in their own words!
James Burgess-Liehr, Area Manager
Zarraffa’s Coffee Sunshine Coast, QLD
What did you do before you joined Zarraffa’s?
I ran the front end of a supermarket in New Zealand.
Number of years with Zarraffa’s?
I’m in my eighteenth year!
When was the store established?
Our oldest is the Sunshine Plaza kiosk which opened in 2005, and our newest store in Morayfield opened in November 2017.
What is your favourite Zarraffa’s beverage?
I love a double shot, Tall Americano with a little cold milk.
Tell us more about working in your local community:
I started with Zarraffa’s as a young nineteen year-old looking for some way to pay the bills. I quickly got caught up in (Zarraffa’s Founder) Kenton’s passion and after working in corporate stores, I helped to open the first franchise store.
One of the many good memories I have was when a drive thru customer once paid for the customer behind them as a way to ‘pay it forward’ and do something nice. The recipient of the free coffee burst into tears and later explained that she had been dealing with some personal problems and was beginning to think that there were no good people in the world. A small gesture of a free coffee changed this lady’s outlook and meant more to her than that kind customer will ever know.
I think that the brand has an amazing ‘backyard policy’ of helping those close to us, while also supporting bigger causes.
Locally, we have recently helped to support families and victims of domestic violence have a memorable Christmas, and we also enjoy supporting the Sunshine Coast Police Service with their “Drive to Save Lives’’ mission, by rewarding sober drivers with free coffee over the festive season. On top of this, we are big supporters of our local schools, kid’s clubs and sporting teams, and we recently donated $2,100 to drought-affected farmers who are doing it tough, via the Buy A Bale charity.
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